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Preferred Communities

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Intensive & Medical Case Management Program

Refugee Services of Texas' Preferred Communities (PC) program provides free intensive case management for particularly vulnerable members of eligible populations: refugees, asylees, SIVs, Cuban/Haitian entrants, Certain Amerasians from Vietnam, ORR Certified Victims of Torture, and Unaccompanied Minors within their first 5 years. Our case managers work to educate our clients and empower them to navigate relevant systems, such as learning to manage their health concerns and become connected to community support systems. 

Our goal is for each client to achieve self-sufficiency based on individualized goals. Our services are trauma-informed and utilize a strength-based approach.


Examples of particularly vulnerable clients eligible for the Preferred Communities Program include:

  • LGBTQ+
  • HIV Positive
  • Women-at-risk
  • Single-parent households
  • Elderly without family support
  • Individuals with medical and/or mental health issues


Refugee Services of Texas offers free services to the community and accepts referrals from outside organizations as well as walk-ins.

*The Preferred Communities Program provides services in multiple languages through interpreters, please let staff know in advance if the client referred will benefit from language assistance. Please contact us through our contact below for more information regarding our services.

Email:  Phone: (512) 472-9472